Privacy Policy
Effective Date: January 28th 2025
Tulia Lopes and Cormac Walsh, Speak Up & Lead Academy, and Speak Up Network ("we," "us," "our") are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in relation to the services described in our Terms & Conditions, including free and paid online products such as trainings, webinars, workshops, and courses. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal data that you voluntarily provide when enrolling in or accessing our services, including but not limited to:
● Contact Information: Name, email address, phone number, and mailing address.
● Payment Information: Billing address, payment details, and transaction history.
● User Data: Login credentials, feedback, and participation details in online trainings or webinars.
● Technical Information: IP address, device type, browser type, and usage data to improve our services.
2. How We Use Your Information
We use your personal data to:
● Provide and manage access to our free and paid online products.
● Process payments and manage billing for paid products.
● Communicate updates, reminders, and essential information about your enrollments.
● Offer customer support and resolve technical issues.
● Send marketing communications, promotions, and updates (you may opt-out at any time).
● Analyze and improve our services, ensuring a better user experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties, such as:
● Payment processors to facilitate transactions.
● IT service providers to maintain and enhance our digital platforms.
● Marketing service providers for email campaigns (only with your consent).
● Legal or regulatory authorities, if required by law.
4. Data Storage and Retention
We store your personal data securely on servers located within the European Union. Your data will only be retained for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
5. Security Measures
We use industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
As a user, you have the right to:
● Access the personal data we hold about you.
● Request corrections to inaccurate or incomplete data.
● Withdraw your consent for data processing at any time.
● Request the deletion of your personal data (subject to legal obligations).
● Object to the processing of your data for marketing purposes. To exercise these rights, please contact us at [[email protected]].
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user behavior, improve site performance, and personalize content. You can manage or disable cookies through your browser settings.
8. Third-Party Links
Our platforms may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our services constitutes your acceptance of these changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: [[email protected]]
This policy is compliant with European GDPR standards.